Question 1

Who is BROAD & SWAN?

Accepted Answer

BROAD & SWAN was founded by Simon and I am from Dublin, Ireland. I established the brand whilst having more time on my hands during the pandemic. I wanted to pursue my own business doing something I am proud of with a product I love. My aim is to deliver a premium product without the luxury price.

Question 2

Where are the watches made?

Accepted Answer

BROAD & SWAN watches are made in Switzerland. They meet all of the criteria set out by the Federation of the Swiss Watchmaking Industry to carry the Swiss Made label. They are manufactured in Solothurn, Switzerland in a building steeped with watchmaking heritage.

Question 3

What is the return and refund policy?

Accepted Answer

BROAD & SWAN offer a 30 day money back guarantee.
Watches must be returned in original packaging and not worn (only to be tried on).
Once returned and verified all is as it should be, a refund will be paid by same means customer has paid, i.e. debit card, PayPal
 
All of my watches come with a 2 year manufacturers warranty on working parts.
You can find our return and refund policy here(javascript:void(0))

Question 4

Where do you ship to?

Accepted Answer

Broad & Swan offer worldwide  delivery with UPS

Question 5

Are your watch straps genuine leather?

Accepted Answer

Our watch straps are genuine leather.

Question 6

Are your watches automatic or quartz?

Accepted Answer

At the moment they are all premium quartz models.

Question 7

What movements do you use?

Accepted Answer

We currently use ETA and Ronda quartz movements.

B R O A D & S W A N

Answers to FAQ's about our watches for sale

As you keep asking, I will add your questions about our watches to this list